Vile Shameless Policy
although my optical benefits provider
claims that their acronym stands for Vision Service Plan, i know
better. i am on to them. punks.
of the many characteristics that i possess, un-thoroughness is not one of them; neither is incomprehension nor imprecision. funny, then, how i can't seem to make heads or tails of my vision benefits plan. it appears to be laid out quite neatly in the welcome packet, in nice little twelve and twenty-four month blocks. beneath its outward exterior, however, lies an insidious flowchart system.
oh, you can get $105 applied to a set of new frames every twenty-four months, no problem! as long as you never buy contact lenses again for the rest of your natural life. it's been twelve months and you need a new eyeglass prescription? hey, no charge! as long as... well, you don't mind the coke bottle look, do you? you know, with REAL glass lenses? really, it's all the rage! as for those contacts, your optometrist recommends you get new ones every year, so according to the previously mentioned frames policy, you can never buy a backup pair of frames and glasses for the rest of your natural life.
and these are only a few of the discoveries i've made thus far. i mean, seriously. who develops these policies? i'm a college graduate and i don't understand the logic here. explain your policy clearly and i won't complain [okay, well, i'll complain less... maybe]. require that i undergo on-the-spot training in my benefits plan at my optometrist's, making me look like a dimwit, and i'll get angry. sure, i'm in a place, financially, where i can comfortably afford to shell out more money than i was expecting to pay. but what about the next guy? in the area in which i live, it's more likely than not that such a surprise would be a much more difficult burden on your typical customer. that makes me angry.
a policy so bad that you have to shroud its truth from the end users... terrible.
of the many characteristics that i possess, un-thoroughness is not one of them; neither is incomprehension nor imprecision. funny, then, how i can't seem to make heads or tails of my vision benefits plan. it appears to be laid out quite neatly in the welcome packet, in nice little twelve and twenty-four month blocks. beneath its outward exterior, however, lies an insidious flowchart system.
oh, you can get $105 applied to a set of new frames every twenty-four months, no problem! as long as you never buy contact lenses again for the rest of your natural life. it's been twelve months and you need a new eyeglass prescription? hey, no charge! as long as... well, you don't mind the coke bottle look, do you? you know, with REAL glass lenses? really, it's all the rage! as for those contacts, your optometrist recommends you get new ones every year, so according to the previously mentioned frames policy, you can never buy a backup pair of frames and glasses for the rest of your natural life.
and these are only a few of the discoveries i've made thus far. i mean, seriously. who develops these policies? i'm a college graduate and i don't understand the logic here. explain your policy clearly and i won't complain [okay, well, i'll complain less... maybe]. require that i undergo on-the-spot training in my benefits plan at my optometrist's, making me look like a dimwit, and i'll get angry. sure, i'm in a place, financially, where i can comfortably afford to shell out more money than i was expecting to pay. but what about the next guy? in the area in which i live, it's more likely than not that such a surprise would be a much more difficult burden on your typical customer. that makes me angry.
a policy so bad that you have to shroud its truth from the end users... terrible.
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